Version / Versión: 2026-10-18
ConnectorIQ Privacy Policy
Effective date: October 18, 2026
English version first. Versión en español abajo.
This Privacy Policy explains how Connector IQ LLC ("ConnectorIQ," "we," "us") handles personal information about developers who apply through ConnectorIQ and clients who use ConnectorIQ to hire them.
1. Who we are
ConnectorIQ is operated by Connector IQ LLC. It introduces software developers to clients in the United States. Questions about privacy: hello@connectoriq.com.
2. What we collect
From developers:
- Profile: name, surname, email, phone, location, skills, experience, rate band, availability, and links you provide (such as GitHub or LinkedIn).
- Résumé.
- Assessment answers.
- Video and transcript: a recorded video of you and a text transcript of it.
- ID verification: handled by Stripe Identity. Stripe collects your ID document and a selfie and tells us the result. We keep that result.
- Scores: scores and notes produced from your assessment and video, including AI-assisted scores.
- Platform activity: availability confirmations, interview scheduling, and messages sent through the platform.
From clients:
- Account information: name, company, email, and the hiring needs you describe.
- Payment information: processed by Stripe. We do not store full card numbers.
- Platform activity: which profiles we showed you (our send ledger), interviews, hires, and start dates.
From everyone: technical data such as IP address, device and browser information, and error logs.
3. How we use it
- To review developer applications and verify identity.
- To score assessments and videos, including with AI (Claude, by Anthropic). A person at ConnectorIQ may review a result before a developer is approved.
- To match developers with clients and show developer profiles, videos, and scores to prospective clients.
- To schedule interviews and unlock contact details after a client pays.
- To process client payments and handle disputes, including chargebacks.
- To enforce our agreements, including non-circumvention, using our send ledger.
- To send service emails, such as weekly availability checks.
- To keep the platform secure and fix errors.
- To meet legal obligations.
4. What clients see
Before a client pays, a client can see a developer's first name, profile, skills, video, transcript, and scores. Before payment, clients do not see the developer's surname, email, phone, current employer, or GitHub or LinkedIn links. After a client pays the placement fee for a developer, that developer's contact details are unlocked for that client.
5. Service providers (processors)
We use these companies to run ConnectorIQ. They process personal information on our behalf.
| Provider | Purpose |
|---|---|
| Supabase | Database, authentication, file storage |
| Vercel | Website and application hosting |
| Mux | Video upload, storage, and playback |
| Stripe | Client payments and developer ID verification (Stripe Identity) |
| Resend | Sending email |
| Anthropic | AI scoring of assessments and videos (Claude) |
| Sentry | Error monitoring |
| Google Workspace | Company email and documents |
We do not sell personal information.
6. Cross-border transfer to the United States
Developers live in more than one country, including the Dominican Republic, the European Union, Colombia, Brazil, and others. Our clients and most of our service providers are in the United States. When you apply as a developer, your information is transferred to and stored in the United States, and shown to prospective clients there. We ask for your consent to this transfer before you record your video. You may withdraw consent as described in Section 9.
7. Law 172-13
Where Law 172-13 on the comprehensive protection of personal data applies, we process your data based on your consent and to provide the service you asked for. You have the rights to access, correct, delete, and object to the processing of your personal data, and other rights under that law.
8. US state privacy laws
Several US states give residents privacy rights. Depending on where you live, you may have the right to know what personal information we have about you, to get a copy, to correct it, to delete it, and to opt out of the sale or sharing of personal information or certain profiling. We will not treat you differently for using these rights.
9. Your rights and how to use them
Email hello@connectoriq.com to:
- see or get a copy of your data;
- correct it;
- delete it or close your account;
- object to or limit how we use it;
- withdraw consent for video recording, AI scoring, or sharing with clients.
We will verify your identity before acting on a request and reply within 45 days. If you withdraw consent, we will stop showing your video and scores to new clients. Clients who already received your information before you withdrew may still have it.
10. How long we keep data
- Developer profile, video, transcript, and scores: while the profile is active, then 2 years after it is closed.
- Rejected applications: 2 years.
- Stripe Identity results: 2 years after the check.
- Send ledger: at least 12 months after the last send, and we keep it for 3 years. It is append-only.
- Client payment and dispute records: 7 years.
11. Security
We use access controls, encryption in transit, and row-level security on our database. No system is perfectly secure. If a breach affects your data, we will notify you as the law requires.
12. Children
ConnectorIQ is not for anyone under 18.
13. Changes
We will post changes here and tell you about material changes by email.
14. Contact
Connector IQ LLC hello@connectoriq.com